Privacy Policy

Last Updated: December 9, 2025

1. Introduction

Game & Golf Café Lounge (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make bookings, subscribe to updates, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information when you:

• Book a game, simulator, or experience

• Contact us through forms or email

• Subscribe to our newsletter

• Create or manage an account (if applicable)

This information may include:

• Full name

• Email address

• Phone number

• Billing address

• Booking details and history

• Payment information (processed securely via third-party providers)

Note: We do not store full credit card or payment details on our servers.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referring website

• Approximate location (city/state)

This information helps us improve website performance and user experience.

3. Cookies & Tracking Technologies

3.1 Essential Cookies

Essential cookies are required for:

• Website functionality

• Booking and form submissions

• Security and session management

These cookies cannot be disabled.

3.2 Optional Cookies

With your consent, we may use:

• Analytics cookies (to understand site usage)

• Performance cookies (to improve services)

• Marketing cookies (only if you opt in)

You may manage cookie preferences through your browser or cookie consent banner.

4. How We Use Your Information

4.1 Service & Booking Purposes

We use your information to:

• Process bookings and reservations

• Send confirmations and reminders

• Provide customer support

• Improve our services and operations

• Ensure safety and security

4.2 Marketing & Communication (Optional)

With your consent, we may:

• Send newsletters, updates, or promotions

• Notify you about events or special offers

You can unsubscribe at any time using the link in our emails.

5. Information Sharing & Disclosure

We do not sell your personal information.

We may share information only:

• With trusted service providers (booking, hosting, analytics)

• With secure payment processors

• When legally required (law enforcement or regulatory requests)

• With your explicit consent

All partners are required to protect your data.

6. Your Rights & Choices

You have the right to:

• Access your personal information

• Request corrections or updates

• Request deletion (subject to legal requirements)

• Opt out of marketing communications

• Manage cookie preferences

To exercise these rights, please contact us using the details below.

7. Data Security

We implement reasonable security measures, including:

• Encrypted data transmission (SSL)

• Secure hosting environments

• Limited access to personal data

• Trusted third-party payment systems

While we strive to protect your data, no system is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfill bookings and services

• Comply with legal obligations

• Resolve disputes and enforce policies

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by the “Last Updated” date. Continued use of our website or services indicates acceptance of the updated policy.

10. Contact Information

If you have questions or wish to exercise your privacy rights, contact us:

Game & Golf Café Lounge
📍 14214 Bergen Blvd, Suite #110, Noblesville, IN 46060
📞 (800) 988-8757
📧 contact@gamegolfcafe.com

11. Additional Rights

Depending on your location, you may have additional rights under applicable privacy laws (such as access, portability, or deletion). We honor applicable local and state privacy regulations.